Shipping policy

 

Shipping Policy

The following conditions define the delivery terms for products offered on the hachimi.store website.

Shipping Zones

Products are primarily delivered within France and selected European Union countries. Available shipping zones are indicated during the checkout process.

Processing Times

Orders are prepared once payment is validated. The processing time is generally 1 to 2 business days, excluding exceptional periods (product launches, sales, or public holidays).

Delivery Times

Delivery times vary depending on the destination and the selected carrier. As a guide:

  • France: 1 to 3 business days

  • European Union: 5 to 10 business days

These timeframes are provided as estimates and do not constitute a guarantee.

Shipping Costs

Shipping costs are displayed during the checkout process, before payment validation. They depend on the destination, weight, and the chosen shipping method.

Delays and Incidents

Hachimi cannot be held responsible for delivery delays attributable to carriers, customs formalities, or circumstances beyond its control (strikes, severe weather, force majeure). In case of a delivery issue, the customer is invited to contact customer service at: contact@hachimi.store

Undelivered or Damaged Packages

In the event of a non-received or damaged package, the customer must contact Hachimi within a reasonable timeframe so that an inquiry can be opened with the carrier.